Systems - IT; Full Time - Swansea MA ( Entry Level )

Posted on: 09-05-2025

Description:

Job Description

We are currently seeking a candidate for an entry level position in our IT/Systems department. This is a position for the candidate who wishes to expand their abilities, with a stable company in the Rhode Island / South Eastern Massachusetts area. We are looking for a detailed oriented individual with strong organizational skills who may or may not have an area of specialization to help and grow in a wide range of IT/ Help Desk functions.

Roles and Responsibilities

• Supporting end user helpdesk for basic hardware and software issues.
• Analyze and troubleshoot a wide variety of technical and non-technical issues.
• Provide in person, telephone and remote support for end users.
• Work closely with peers and other departments while providing excellent customer service.
• Occasional local travel (MA,RI, NH) to remote showrooms.
• Speak effectively; listen to, and understand, information and ideas as presented.
• Assist in the creation, updating and reviewing of department documentation
• Assist with auditing numerous reports and data, provided on paper and computer screen.
• Aid in maintaining our internal intranet and website.
• Ability to work on-site during regularly scheduled shifts and as needed after hours to support emergency and off time projects.
• Ability to effectively research a wide range of IT related topics.
• Other duties as assigned

Required Skills

Required Skills

• Entry level, helpdesk experience preferred but not required
• Knowledge of HTML
• Working knowledge of Microsoft Office Applications (Word, Excel, PowerPoint)
• Good understanding of basic technology concepts.
• Maintain strong attention to detail and follow through in high-pressure situations
• Strong analytical troubleshooting and problem-solving skills.
• Excellent customer service skills and comfortable with remote/telephone support functions
• Strong communications skills (verbal and written).
• Ability to work in both team environments and as an individual contributor.
• Ability to sit for extended periods at a keyboard to enter information and read displays.

Required Experience

Required Skills

• Entry level, helpdesk experience preferred but not required
• Knowledge of HTML
• Working knowledge of Microsoft Office Applications (Word, Excel, PowerPoint)
• Good understanding of basic technology concepts.
• Maintain strong attention to detail and follow through in high-pressure situations
• Strong analytical troubleshooting and problem-solving skills.
• Excellent customer service skills and comfortable with remote/telephone support functions
• Strong communications skills (verbal and written).
• Ability to work in both team environments and as an individual contributor.
• Ability to sit for extended periods at a keyboard to enter information and read displays.

-------------

Remote Yoyota – Find Your Ideal Job Here.

Discover top job opportunities for 2025 on our platform. Remote Yoyota connects you to the best global and remote job openings available for applications. We also keep you updated on public sector recruitment opportunities for 2025 and much more.

Tags: Remote Yoyota, Remote Yoyota 2025, global jobs, remote jobs, remote jobs 2025, remote jobs near me, part time remote jobs, remote data entry jobs, amazon remote jobs, ai jobs, international recruitment, online job portal, worldwide job search, remote career, 2025 job vacancies, public sector jobs, global opportunities, find your job, remote hiring, robert half, indeed, careerjet, remoteok

Company: Cardi's Furniture & Mattresses

Email or application link: https://www.careerjet.com/jobad/us77b4db59a44f8aeb82b3fc7bb1e3d9d2