Posted on: 07-05-2025
Job Category: Product Development
Job Description:
The Oracle Fusion Service organization has a mission to rid the world of bad experiences, by helping businesses improve their customer service. This position is in the Agent UX team, which utilizes cutting-edge technologies to provide a world class application for customer service agents. The application's innovative user interface caters to both technical and business users; the emphasis being on usability, visual appeal, and a customizable, feature rich user experience. The underlying architecture provides modular building blocks for internal consumption and rapid development, as well as easy customer and partner integration.
This is an opportunity to work with an agile team of creative individuals who are working with cutting-edge cloud technologies, delivering support experiences through a variety of devices and interfaces. We are looking for expert developers who can write clean, well-designed, readable, and elegant code. We are looking for creative problem solvers and innovative thinkers. This is a great opportunity to work on a successful and growing team where you are likely to see and use the software you build in your daily life, as you interact with major brands.
Responsibilities:
Innovate, Design and Implement new Agent UX features utilizing modern Web development tools
- Write automated unit and acceptance tests and champion TDD and ATDD best practices
- Lead and participate in design and code reviews
- Coach and mentor other members of the development team
- Work closely with other Scrum teams when implementing features spanning multiple teams
- Introduce new tools and processes to help the team improve product quality, product performance, and team productivity
- Become a product expert and leverage that expertise to support internal and external users
Experience:
- BS/MS in a technical engineering discipline
- 4+ years of professional software development experience
- Expert knowledge of Object-Oriented Programming in a statically typed language such as Java, C#, C++, or TypeScript
- Extensive experience developing Web-based products using modern tools such as React, Angular, Knockout, Vue, CSS, HTML 5, JavaScript
- Experience with Test Driven Development, using mocking and Dependency Injection
- Strong written and oral communication skills, including the ability to convey technical concepts to non-technical individuals
- Demonstrated ability to complete a project through a development process, including requirements gathering, detailed design and project planning
Qualifications: Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $84,000 to $178,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
About Us:
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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APPLYCompany: Oracle
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