Manager of Clinical Pharmacy - Remote

Posted on: 09-05-2025

Description:

Under the direction of the VP of Clinical Pharmacy, the Manager of Clinical Pharmacy will be responsible for the end to end clinical pharmacy operation activities – creating, controlling, and improving clinical pharmacy care processes. This position will provide clinical expertise and recommendations related to staffing, resource planning and scheduling to ensure optimal clinical pharmacy performance is achieved. This position will collaborate with the various market and regional medical directors as well as market and care management leaders to improve quality metrics and Stars performance. This position will also be responsible for quality metric monitoring/oversight, quality reporting, analysis and audits, and updating and maintaining the clinical pharmacy SOPs and P&Ps. This position is also responsible for developing plans and programs to support continuous quality improvement using applicable tools where you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together.
 
 You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
 
 Primary Responsibilities:

• Design strategic approaches for Medication Adherence and other Part D measure improvement.
• Assumes a leadership role in planning and implementation of pharmacy programs and initiatives.
• Manage and coach direct reporting individuals.
• Assesses and makes recommendations for optimal clinical pharmacy design, dialogs, and prompts to meet business requirements and to enhance the member experience.
• Creates a process management system to monitor key performance indicators.
• Continuously monitors and analyzes clinical pharmacy data to identify trends and recommend/develop realistic and effective strategies and solutions.
• Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve customer service and reduce pharmacy related costs
• Evaluates regularly the efficiency of business processes according to organizational objectives and ensures there are good processes for improvements when necessary.
• Evaluates overall clinical pharmacy performance by gathering, analyzing and interpreting data and metrics.
• Partners with training staff to develop effective training materials utilizing a variety of media.
• Updates and maintains the department SOPs, job aids, workflow processes etc. in SharePoint.
• Responds to inquiries or complaints from customers or members of the business community and effectively presents information to external constituents.
• Communicate effectively with key customers to keep informed of clinical pharmacy programs and initiatives.
• Serves as a clinical resource and consultant in all areas of pharmacy and medication management.
• Manages relationships with market staff to ensure information is shared with providers for quality improvement.
• Serves a clinical resource for the Medical Assistance Program and provide clinical expertise with formulary additions/deletions.
• Leads User Acceptance Testing for new clinical programs and system enhancements.
• Participates in Quality Improvement and other meetings as appropriate.
• Facilitates a Clinical Pharmacy Process Review on a regular basis with all SMEs present to discuss opportunities, issues, and action plans.
• Completes significant special projects and performs all other duties as assigned.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
 
 Required Qualifications:

• Doctor of Pharmacy degree
• Current unrestricted, pharmacist license in the state of residence
• 7+ years of experience as a clinical or retail pharmacist
• 5+ years of supervisory experience
• Experience working with clinic operations, provider relations, working within various payor environments, and risk management

Preferred Qualifications:

• Board certification by the Board of Pharmacy Specialties (BPS)
• Certified Geriatric Pharmacist
• Certification in Medication Therapy Management (MTM)
• Excellent written and verbal communication skills
• Excellent relationship building skills
• Planning and organizational skills to demonstrate leadership and initiative
• Ability to manage multiple, complex, and concurrent projects
• Solid interpersonal skills. Ability to work independently, as well as a member of a team
• Solid analytical and operational skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
 
 The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
 
 Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
 
 At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
 
 UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
 
 UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Company: UnitedHealth Group

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