Lead ServiceNow Developer - ITSM,ITOM,ITAM - REMOTE

Posted on: 07-05-2025

Description:

Job Category: Platforms & Technology
 
 Job Description:

We currently have a career opportunity for an [JOB TITLE] to join our team located in [LOCATION].

Job Overview:

As a Lead Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design.

Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Responsibilities:

• Lead the technical planning & requirements gathering phases including estimate, develop, test, manage projects, architect and deliver.
• Serve as a technical lead and mentor. Provide technical support or leadership in the development and continual improvement of service.
• Develop and maintain effective working relationships with team members.
• Demonstrate the ability to adapt and work with team members of various experience level.

Qualifications:

• Passionate developers with several ServiceNow implementation experience in ITSM, ITOM and ITAM.
• Minimum 7 years of ServiceNow development experience required.
• ITSM implementation experience (Incident, Request, Problem & Change) with knowledge on ITIL framework
• Solid understanding & experience of CMDB with good understanding of CSDM.
• Hands-on experience configuring ITOM Discovery (on-premises & Cloud) and Service mapping
• Experience with Event management and integrating monitoring tools on ServiceNow platform.
• ITAM Implementation experience for Software and Hardware assets (SAM Pro or HAM Pro experience desirable)
• Proficiency using Glide API and JavaScript on the ServiceNow platform
• Experience integrating external system to ServiceNow using REST & SOAP.
• Solid experience creating Dashboards/Reports - Performance/Platform Analytics
• Knowledge of Networking concepts and Cloud concepts.
• Proficient in authoring, editing and presenting technical documents.
• Bachelor's Degree in MIS, Computer Science, Math, Engineering or comparable major.
• Solid foundation in Computer Science, with strong competencies in data structures, algorithms and software design.
• Client facing or consulting experience required.
• Skilled problem solvers with the desire and proven ability to create innovative solutions.
• Flexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments.
• Future technology leaders- dynamic individuals energized by fast paced personal and professional growth.
• Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers.
• Knowledge and experience in developing software using agile methodologies.
• Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff.

Following certifications are preferred but not mandatory 

• ServiceNow Certified System Administrator (CSA)
• CIS-ITSM
• CIS-ITOM Discovery
• CIS- Service Mapping

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $73,008 to $170,640. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our .
 
 WHO WE ARE
 
Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients - the world's largest enterprises and biggest brands succeed.
 
WHAT WE BELIEVE
 
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.
 
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we're not done yet.
 
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
 
Disability Accommodations:
 
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
 
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
 
#LI-MG1
 
About Us: Perficient is always looking for the best and brightest talent and we need you! We're a quickly growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

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