IT Support Technician (onsite only)

Posted on: 08-05-2025

Description:

Assisted offers great and rewarding career opportunities making a difference in the lives of people.
 Join our team and love what you do!
 Help others. Make a difference. Be proud.
 
 Assisted is looking for an onsite IT Support Technician to work out of our Thousand Oaks office. This is a full-time, Monday through Friday, 8am to 5pm position. No REMOTE options.
 
 The pay range for this position at commencement of employment is expected to be between $23.00 - $27.00 per hour; however, base pay offered may vary depending on multiple individualized factors, including job-related knowledge, licensure, skills, and experience.
 
 Assisted Offers Our Employees a Unique Employment Package: 

• Affordable medical, dental and vision benefits package.
• Company matched 401K (up to 6% of your annual salary can be matched)
• A very generous referral bonus - earn up to $600* per referral.
• We'll empower you to reach your highest levels of personal and professional development by providing up to $6,000* tuition education reimbursement.
• Vacation, sick leave, and paid holidays package*

*Internal policy provides detailed information regarding these benefits. Full policy is provided upon request
 
 What you will do:

• Assist the IT Director in resolving facility issues at all branches.
• Provide support to the relocation of personnel and equipment within and between branches.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person or over the phone.
• Respond to email messages for internal customers seeking help.
• Walk internal customer through problem-solving processes.
• Follow up with customers to ensure all issues have been resolved.
• Install, modify, and repair computer hardware and software.
• Run diagnostic programs to resolve problems and clean up computers.
• Travel as required to each of Assisted's facilities.
• Acknowledge patient rights including privacy and confidentiality.
• Consistently display a professional appearance and conduct in all settings.
• Interacts with internal and external customers using positive and professional approach.
• Assume responsibility and display reliability for the completion of all tasks, duties, communications and actions.
• Abide by Agency policies and procedures.
• Accept other duties as assigned.

Who you are:

• High School diploma or equivalent required, Associate's Degree preferred.
• Active Directory and Exchange experience preferred.
• Must have Current Driver's License and Auto Insurance.
• Must be able to coordinate multiple functions at the same time.
• Strong attention to detail required.

Full Job Description can be available upon request

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Company: Assisted Home Health & Hospice

Email or application link: https://www.careerjet.com/jobad/us64ec07753c671a725759e90eaa826627