Full Stack Support Developer - Hybrid

Posted on: 07-05-2025

Description:

ABOUT TEMENOS
 
 Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together.
 
 We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.
 
 At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.
 THE ROLE

The Full Stack Support Developer will provide tier three technical expertise, assistance and project coordination necessary to modify and repair technical issues and resolve technical problems for TEMENOS' customers. This role will work closely with other members of the Customer Care and Technical Support teams in order to provide swift, efficient and consistent resolutions for customers.
OPPORTUNITIES

• You will work on a focused team of highly capable engineers, and designers using Agile engineering practices, modern continuous delivery capabilities, and product analytics.
• You will dive deep into technical, and business-related fin-tech domain areas while tackling distributed systems at scale and consumer grade user interfaces.
• You will collaborate with other engineering leaders, UX designers, and product managers to build on each other's ideas to craft effective solutions, and breakdown business problems into actionable work items.
• You will have a strong sense of code ownership through development and deploy cycles with autonomy to continuously improve features.
• You will mentor other Technical Support consultants in those developmental disciplines that are specific to Temenos in conjunction with Team Leads and Technical Support Manager.
• You will recommend changes in software to improve user functionality and eliminate problems.
• You will assist in implementations as needed.
• You will be responsible to run queries, debug and troubleshoot as needed.
• You will perform software installations and upgrades.
• You will be responsible to ensure that the customer receives an adequate level of service with each concern or request.
• You will provide customer support and technical issue resolution via E-Mail, phone and other electronic medium.
• You will be responsible for maintaining positive and loyal relationship between Temenos and its customers.
• You will participate in 24/7 support roster.

SKILLS

• You should have relevant experience supporting Web Applications.
• You should have relevant experience on C# with working OO and pattern knowledge.
• You should have JavaScript experience working on SPA based applications jQuery.
• You should have experience with REST services design and development required (.Net, C#, VB.net, SQL server, ADO, MVC, WCF, LINQ, WEB API, JavaScript, jQuery, BootStrap.
• You should have experience with code quality automation through unit tests, api tests, and integration tests.
• You should have problem solving and analytical skills, strategic thinking, and technical skills.

VALUES

• Care about people needs.
• Commit to all assigned duties.
• Collaborate with different areas.
• Challenge yourself to be ambitious and achieve your individual as well as the company targets.

SOME OF OUR BENEFITS include:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• Family care: 4 weeks of paid family care leave
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
• Study leave: 2 weeks of paid leave each year for study or personal development

Temenos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please let us know.
 
 Please make sure to read our
 
 #LI-Hybrid #LI-MH

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