Front Desk Associate

Posted on: 07-05-2025

Description:

Front Desk Associate at Burn 60
 
 Job Description

Burn 60 is looking for a great Front Desk Associate! This position is part-time (a few hours per week) and requires the candidate to be present on-site at the studio, as this is not a remote job. Our number one priority is our clients and we are committed to enhancing client experiences at every touchpoint. The Front Desk Associate plays a crucial role in shaping these experiences, providing a welcoming, helpful, and organized frontline for our clients.

This opportunity is perfect for individuals who are passionate about fitness, excel in communication, and wish to immerse themselves in a dynamic, supportive environment. By joining our team, you will contribute directly to the smooth running of operations and ensure that all our clients receive the world-class service they expect at Burn 60.

Duties and Responsibilities

• Manage the front desk – greet clients by name upon entry in a warm and professional manner.
• Assist clients with purchases, managing bookings, and answering queries using our studio software.
• Ensure the front desk and lobby area are tidy and presentable at all times.
• Maintain the safety and security of client belongings throughout their visit.
• Provide exceptional customer service, resolving any on-the-spot issues that arise.
• Introduce new clients to coaches and studio amenities using our approved induction system.
• Stay knowledgeable about our products and services, providing clients with accurate information.
• Assist in setting up for classes, ensuring that all areas are organized and ready for clients.
• Handle client feedback constructively and proactively contribute to improving our service delivery.
• Maintain knowledge of all studio promotions and pricing to ensure clients are informed about available packages and offers.
• Schedule clients for classes using the studio's booking system and follow up on appointments.
• Conduct regular checks of studio facilities, reporting any maintenance issues promptly.

Requirements

• High school diploma or equivalent education.
• Excellent communication skills – both verbal and written.
• Friendly, energetic and fun personality with a customer-centric focus.
• Ability to multi-task, prioritize, and manage time effectively.
• Strong organizational and planning skills.
• Ability to learn and troubleshoot studio software.
• Flexible availability to cover various shifts, including early mornings, evenings, and weekends.
• Ability to undertake physical requirements of the job, including standing for extended periods and moving weights around during clean-up.
• First aid certification or willingness to obtain one upon hiring.
• Work experience in a similar role is a plus.
• Passion for health and fitness is a plus.
• Perks: free classes / membership and merch.

-------------

Remote Yoyota – Find Your Ideal Job Here.

Discover top job opportunities for 2025 on our platform. Remote Yoyota connects you to the best global and remote job openings available for applications. We also keep you updated on public sector recruitment opportunities for 2025 and much more.

Tags: Remote Yoyota, Remote Yoyota 2025, global jobs, remote jobs, remote jobs 2025, remote jobs near me, part time remote jobs, remote data entry jobs, amazon remote jobs, ai jobs, international recruitment, online job portal, worldwide job search, remote career, 2025 job vacancies, public sector jobs, global opportunities, find your job, remote hiring, robert half, indeed, careerjet, remoteok

Company: Burn 60 LLC

Email or application link: https://www.careerjet.com/jobad/us32dbeb97696a602f96ae964e888c5cc6