Associate Unemployment Insurance Internal Security Specialist (Quality Control)

Posted on: 07-05-2025

Description:

Duties Description STANDARD DUTIES:
 
 -Supervises correction, revision, and creation of Letter Generator documents.
 -Supervises staff that process Unreported Earnings (Cash Wage) claims.
 -Supervises staff that process work search audit claims.
 -Reviews work of subordinate staff and evaluates it in terms of quantity, quality, and compliance with Unemployment Insurance objectives.
 -Works with UI Benefits program areas to write UI Benefits policies and procedures.
 -Maintains policies, procedures, and related documents on the UI Benefits section of DOLi.
 -Ensures timely and accurate responses to high-priority requests.
 -Participates in workgroup meetings as needed.
 -Participates in hiring as needed.
 
 Minimum Qualifications MINIMUM QUALIFICATIONS:
 
 Provisional Qualifications: DOL EMPLOYEES ONLY
 You must be a qualified employee of New York State Department of Labor and have had one year of permanent competitive or 55-b/55-c service as an Investigative Officer 2 (Unemployment Insurance), Senior Administrative Analyst, Senior Auditor, Senior Unemployment Insurance Hearing Representative, Supervising Labor Services Representative, Supervising Labor Services Representative (Chinese Language), Supervising Labor Services Representative (Spanish Language), Unemployment Insurance Accounts Assistant Supervisor, or Unemployment Insurance Accounts Support Supervisor 1. The appointed candidate would have to take, pass and be reachable on the next holding of the examination to be appointed permanently.
 
 Please note: A provisional appointment will only be made in the absence of an eligible list with the names of three or more candidates willing to accept appointment to a position.
 
 70.1 TRANSFER QUALIFICATIONS:
 An employee with one-year permanent competitive service in the following title, may be eligible for transfer:
 
 Associate Unemployment Insurance Security Specialist, Gr-23
 
 Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/ .
 
 Preferred Qualifications:
Ability to initiate and maintain relationships across a diverse set of stakeholders.
 
Additional Comments Candidates with no previous state service will begin at the starting rate of the salary range listed above.
 
If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.
 
Telecommuting may be available and can be discussed during the interview.
 
Hours will be discussed during the interview.
 
We offer a comprehensive benefits package, including: 

• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee's Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.
 
 Our mission is to provide outstanding services to our customers-the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York's businesses. We empower and protect New York's workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us
 
 DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.
 
 Some positions may require additional credentials or a background check to verify your identity.

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